Shipping policy
Domestic and International orders will be shipped from our Brockton Village studio within 7-10 business days of your order date. Pre-orders on sold out items will ship once the re-stock arrives at our Brockton Village studio.
You’ll receive tracking info as soon as your package ships, via the email you placed your order with. Make sure to check all inboxes, including your spam folder, for your shipping confirmation. Please note it can take up to 4 business days for your tracking link to update.
Domestic orders normally arrive within 5-10 days of shipping, unless otherwise noted. International orders normally arrive within 2-4 weeks of shipping.
Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays.
Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
Please note that shipping delays will occur if you provide an incorrect address at checkout. If your package is returned to our facility due to a shipping error, we’ll reach out to you via the email address provided with your shipping information. If we don’t get a response within 5 business days, we hold the right to refund your order. This applies to all merchandise orders, including limited edition and pre-order sales.